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Returns & Refunds

Goods may be returned to Cabro for credit within 14 days of delivery provided the following conditions are met. Acceptance and credit for goods returned after 14 days is at our discretion.

The cost of freight for the return of goods to the Cabro is the customer’s responsibility.

Goods Returned must be:

  • Accompanied by a Returns Authority issued from Cabro
  • In their original, unused packaging
  • Goods unused, returned in original order and condition

The following restocking fees apply:.

  • For all Stainless Steel Sinks and Tapware $45 + GST
  • For all Granite and Ceramic Sinks $75 + GST

Should Cabro arrange and bear the cost of return freight, the credit issued will be as originally invoiced, less the amount incurred for the cost of return freight. If a product is being returned to be exchanged for another similar product, freight from Cabro to you will be added to the invoice for the new item.

If the product is being returned due to incorrect supply, is faulty or freight damaged, no restocking fee will apply and Cabro will arrange and bear the cost of return freight.

Special order products are non-returnable. This includes special finishes, fixed handles, euro keyholes, privacy or oval punched handles and any other customised or specially imported products

Goods outside any of the above terms will not be accepted for credit.

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